Privacy policy:

1. A. Information we collect:

We collect the following types of information:

• Account details: name, email address, phone number and location and possibly date of birth or ID Number
• Booking details: area/location, dates and selected accommodations
• Payment information: billing address and payment method (processed securely via Peach Payments)
• Communication: the choice of subscribing to receive update information and messages with iwannacamp support team

B. Information Collected Automatically

• Device and usage date: IP address, browser type, device type, access times and pages visited
• Cookies: We use cookies and similar tracking technologies to improve your user experience

2. How we use your information:

We use your data to:

• Facilitate bookings and transactions
• Communicate with you about your account or reservations
• Provide customer support and personalized recommendations
• Improve our services and platform functionality
• Send promotional emails (you can opt out anytime)
• Comply with legal obligations and prevent fraud

3. How we share your information:

We may share your information with:

• Hosts: To fulfil your booking and coordinate your stay
• Service providers: Payment processors, customer support tools and email services
• Legal authorities: If required by law or to protect rights and safety
• In case of business transfers: If iwannacamp is involved in a merger, acquisition, or asset sale.

We never sell your personal data.

4. Data retention:

We retain your data as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time by contacting us

5. Your rights:

Depending on your location, you may have rights including:

• Access to the personal data we hold about you
• Correction or deletion of your data
• Objection to certain processing
• Data portability
• Withdrawal of consent

To exercise these rights, email us at admin@iwannacamp.co.za

6. Security measures:

We implement industry-standard security safeguards to protect your data, including encryption, secure servers and access controls. However, no method of transmission over the internet is 100% secure.

7. Children's privacy:

iwannacamp is not intended for children under the age of 18. We do not knowingly collect personal information from minors without parental consent.

8. International users:

Your information may be stored and processed in countries where we or our services providers operate. By using our platform, you consent to this international data transfer.

9. Changes to this policy:

We may update this privacy policy from time to time. When we do, we will notify users via email or platform notification. Continued use of the platform means you accept the updated terms.

10. Contact us:

If you have any questions or concerns about this policy or your data, please contact us at admin@iwannacamp.co.za